What Is Cloud Accounting?

The Balance App - what Is cloud accounting explained

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What Is Cloud Accounting?

Cloud accounting is the use of accounting and bookkeeping software that is accessed over the internet rather than installed on a single computer. Your financial data is stored securely online and updates in real time, allowing business owners, finance teams, and accountants to view and work from the same figures simultaneously.

In practical terms, this removes the need for emailing spreadsheets, manually backing up files, or waiting until month end to understand your numbers. Whether you log in through a web browser or mobile app, cloud accounting ensures that your income, expenses, tax position, and cash flow are always up to date.

For UK businesses, cloud accounting has moved from a convenience to a necessity. It supports digital record-keeping, real-time reporting, and seamless collaboration with advisers, while also helping businesses comply with HM Revenue & Customs (HMRC) regulations.

In particular, cloud accounting plays a central role in meeting Making Tax Digital (MTD) requirements, which mandate that VAT-registered businesses keep digital records and submit VAT returns using MTD-compatible software. Most modern cloud accounting platforms are designed specifically to meet these standards, reducing the risk of errors and penalties.

Professional bodies such as the Institute of Chartered Accountants in England and Wales (ICAEW) consistently highlight cloud accounting as a key enabler of better financial visibility, stronger controls, and improved decision-making for small and growing businesses.

Key takeaway: Cloud accounting is not just about storing data online. It is about having accurate, real-time financial information that supports compliance, collaboration, and smarter business decisions.

As cloud accounting continues to evolve, it is increasingly being integrated with bank feeds, invoicing tools, payroll, and tax reporting systems. This creates a single, connected financial ecosystem that reduces admin, improves accuracy, and gives business owners greater confidence in their numbers.

Cloud Accounting in Plain English

The easiest way to understand cloud accounting is to think of it like online banking, but for your entire business finances. Instead of logging in just to check balances, you are managing invoices, expenses, tax, and reports in one secure online system.

  • Invoices and receipts are created, captured, and stored digitally, removing the need for paper files or manual data entry.
  • Bank transactions are pulled in automatically using secure bank feeds and matched to invoices and expenses, reducing errors and saving time.
  • VAT returns and financial reports are generated from live data, meaning figures are always current rather than weeks out of date.
  • Your accountant can securely access the same dashboard, with permissions you control, to review records, correct issues, and provide proactive advice.

The “cloud” simply means the software provider hosts the system for you. There is nothing to install or maintain locally. You log in securely from anywhere with an internet connection, whether that is your office, home, or on the move.

Practical benefit: Everyone involved in your finances works from the same live data, removing duplication, confusion, and version control issues.

Why UK Businesses Are Moving to Cloud Accounting

1) Real-time visibility, not end-of-month surprises

With automated bank feeds and daily data updates, cloud accounting gives you a clear view of your financial position at any time. You can see cash flow, upcoming bills, overdue invoices, and profit trends without waiting for month-end bookkeeping to be completed.

This level of visibility allows business owners to make better decisions earlier, whether that is managing cash flow, planning tax liabilities, or spotting issues before they become costly problems.

2) Easier collaboration with your accountant

Instead of sending spreadsheets or exporting files, cloud accounting allows you to grant secure access to your accountant. This enables them to assist with reconciliations, VAT reviews, compliance checks, and year-end accounts in real time.

Because both parties are working from the same live system, errors are reduced, queries are resolved faster, and advice can be given proactively rather than after the fact.

3) Designed to support Making Tax Digital (MTD)

Cloud accounting plays a central role in complying with Making Tax Digital. MTD for VAT requires businesses to keep digital records and submit VAT returns using compatible software, rather than manual spreadsheets or paper records.

HM Revenue & Customs (HMRC) publishes guidance and maintains a list of software products that are compatible with MTD for VAT, helping businesses choose systems that meet regulatory requirements.

MTD for Income Tax is also being introduced in phases. From 6 April 2026, it will apply to self-employed individuals and landlords with qualifying income above set thresholds, with further expansion planned. From 6 April 2028, the threshold is expected to reduce to over £20,000, in line with current HMRC policy announcements.

Using cloud accounting software early helps businesses prepare for these changes, ensuring records are already digital, structured, and submission-ready well before deadlines apply.

Cloud Accounting vs Spreadsheets vs Desktop Software

Choosing the right accounting system depends on the size, complexity, and future plans of your business. While spreadsheets and desktop software still exist, cloud accounting has become the preferred option for most UK businesses due to automation, compliance support, and flexibility.

Cloud accounting

Best for: Most small and growing UK businesses that want automation, live bank feeds, remote access, and simpler compliance with UK tax requirements.

Cloud accounting software automatically pulls in bank transactions, keeps records up to date in real time, and allows business owners and accountants to collaborate in the same system. This makes it particularly well suited to businesses that want visibility, scalability, and fewer manual processes.

Trade-offs: There is an ongoing subscription cost, and access depends on a reliable internet connection. For most businesses, the time saved and reduced risk of errors outweigh these drawbacks.

Spreadsheets

Best for: Very small or simple businesses with low transaction volumes and strong spreadsheet discipline.

Spreadsheets can appear cost-effective at first, but they rely heavily on manual input and consistent processes. As a business grows, spreadsheets often become harder to manage and more prone to errors.

Risks: Version control issues, manual calculation errors, limited audit trails, and additional effort required to maintain compliant digital records where Making Tax Digital rules apply.

Desktop accounting software

Best for: Niche situations where businesses have strict local IT policies, limited internet access, or legacy systems that cannot easily move online.

Desktop software is installed on a specific device or local server, which can restrict access and slow collaboration. Updates and backups are typically handled manually or less frequently than with cloud-based systems.

Trade-offs: Collaboration with accountants is more cumbersome, software updates can be clunky, and access is far less flexible compared to cloud accounting.

Quick comparison

FeatureCloud AccountingSpreadsheetsDesktop Software
Real-time dataYesNoLimited
Bank feedsYesNoSometimes
Remote accessYesLimitedNo
Collaboration with accountantEasy and secureManual file sharingOften awkward
MTD readinessDesigned for itRequires workaroundsDepends on version

Bottom line: Spreadsheets and desktop software may work in limited cases, but cloud accounting offers the best balance of automation, accuracy, compliance support, and scalability for most UK businesses.

Online Accounting Software for your UK Business

 Online Accounting Software

Balance was Designed to Bring Your Business with Stress-Free Accounting

Monitor your cash flow – See income, expenses, and profit in real time.
Automate invoicing – Generate and send invoices without the manual effort.
Access anywhere – Manage your finances from any device, anytime.
Simplify tax – Built-in tools make calculations and filing quick and easy.

everything you need from cloud accounting software - the balance app

What Features Should UK Businesses Look For?

Not all cloud accounting software is created equal. When choosing or reviewing a system for your business, it is important to look beyond branding and price, and focus on features that support compliance, efficiency, and future growth.

For UK businesses in particular, the following features should be considered essential rather than optional.

  • Making Tax Digital (MTD) compatibility
    Ensure the software supports MTD for VAT now, and MTD for Income Tax if you are likely to fall within scope in future. This includes digital record-keeping and direct submission to HMRC without manual rekeying.
  • Automated bank feeds and easy reconciliation
    Secure bank feeds allow transactions to flow directly into the system, reducing manual entry and helping keep records up to date throughout the year.
  • VAT tools built for UK rules
    Look for support for standard VAT rates, Flat Rate Scheme, partial exemption where relevant, and clear VAT return review controls to reduce errors before submission.
  • Invoice automation
    Features such as recurring invoices, payment links, and automatic reminders help improve cash flow and reduce time spent chasing payments.
  • Receipt capture and expense processing
    Mobile apps, email-in options, and supplier rules make it easier to capture receipts as they happen and keep expense records complete and compliant.
  • User permissions and access controls
    The ability to set different access levels for business owners, staff, and accountants ensures the right people see the right information without compromising control.
  • Integrations with other business tools
    Common integrations include payroll software, e-commerce platforms, payment processors, stock management, and project tracking tools. These reduce duplication and improve accuracy across systems.
  • Data export and portability
    You should be able to easily download your data if you ever change provider. This is an important safeguard and a sign of transparent, well-designed software.

HM Revenue & Customs (HMRC) publishes official guidance and maintains “find compatible software” lists for Making Tax Digital. These pages are a reliable starting point when verifying claims about MTD support and regulatory compliance.

Choosing software that meets these criteria not only supports compliance today but also reduces disruption as tax rules, reporting requirements, and business complexity evolve.

Tip: When comparing software, ask whether these features are included as standard or locked behind higher-tier plans. What looks affordable upfront can become costly if key tools are missing.

Is Cloud Accounting Safe?

When used properly, cloud accounting can be very safe, and in many cases safer than relying on a single laptop or desktop computer with limited backups. Modern cloud platforms invest heavily in security, resilience, and monitoring that most small businesses could not reasonably replicate on their own.

As with any online system, security depends on a combination of the software provider’s controls and how the system is used day to day. Doing basic due diligence and setting sensible access rules makes a significant difference.

Practical security checklist

  • Use strong, unique passwords and enable multi-factor authentication (MFA) for all users.
  • Restrict staff access based on role, applying the principle of least privilege so users only see what they need.
  • Review the provider’s terms and conditions, privacy notice, and security commitments, including how data is protected and backed up.
    Refer to guidance from the Information Commissioner’s Office (ICO) when assessing cloud providers.
  • Confirm where data is stored and processed, and what happens to your data when a contract ends or if you change provider.
  • Train staff to avoid accessing sensitive financial systems over unsecured public Wi-Fi networks.

Professional bodies such as the Institute of Chartered Accountants in England and Wales (ICAEW) publish practical guidance on cloud computing, software risk, and digital controls, which is particularly useful for business owners reviewing new systems.

The ICO also provides detailed guidance for organisations using cloud services, covering UK GDPR compliance, data protection responsibilities, and common risk areas to consider before adopting cloud-based software.

Bottom line: Cloud accounting is not inherently risky. With a reputable provider, sensible access controls, and basic staff awareness, it can offer a level of security and resilience that exceeds many traditional setups.

How to Switch to Cloud Accounting Without the Headache

Moving to cloud accounting does not need to be disruptive. With a clear plan and the right setup, most UK businesses can transition smoothly while keeping records accurate and compliant.

The key is to treat the switch as a controlled changeover rather than a rushed data dump.

  1. Choose a sensible changeover date
    Common options include the start of a VAT quarter, the beginning of a month, or the start of your financial year. Aligning the switch with a natural reporting point reduces complexity and reconciliation issues.
  2. Clean up your existing records first
    Reconcile bank accounts, chase missing invoices and receipts, and review VAT coding before migrating. Moving messy data into a new system only carries problems forward.
  3. Decide how much history to bring across
    Many businesses import opening balances and current-year transactions, while keeping older records archived for reference. This keeps the new system clean without losing access to historical information.
  4. Set up the chart of accounts and VAT settings correctly
    This is where accountant input often pays for itself. Correct account structures and VAT settings prevent reporting errors and compliance issues later.
  5. Connect bank feeds and create automation rules
    The biggest time savings come from well-configured bank rules and automation, not simply from using cloud software. Investing time here significantly reduces ongoing admin.
  6. Run systems in parallel for a short period (optional)
    For reassurance, some businesses run both systems briefly and compare key totals such as bank balances, VAT positions, and debtors or creditors to confirm everything aligns.
  7. Lock down user permissions and enable multi-factor authentication
    Especially where multiple staff are involved, setting appropriate access levels and turning on MFA helps protect data from day one.

Tip: A calm, well-planned migration usually takes less time than expected and prevents months of frustration later. Rushing the setup is one of the most common causes of poor cloud accounting experiences.

Common Cloud Accounting Mistakes (and How to Avoid Them)

Cloud accounting software is powerful, but like any system, results depend on how it is set up and used. Many problems attributed to “the software” are actually process or training issues that can be avoided with a little planning.

  • Choosing software before mapping your processes
    Jumping into a platform without understanding how invoicing, expenses, payroll, and VAT will flow through the system often leads to frustration.
    How to avoid it: List your must-have features, reporting needs, and required integrations before making a decision.
  • Not training the person responsible for the books
    Expecting someone to “figure it out” usually results in inconsistent records and missed features.
    How to avoid it: One proper onboarding session or guided setup is far more effective than months of trial and error.
  • Letting bank reconciliations fall behind
    Even with automation, unreconciled transactions quickly undermine confidence in the numbers.
    How to avoid it: Schedule a short weekly “bank tidy” routine. Fifteen to thirty minutes is usually enough to keep records accurate.
  • Over-automating too early
    Setting up too many rules at once can create mispostings that are harder to spot later.
    How to avoid it: Start with a small number of rules, review the results regularly, and expand automation gradually as patterns become clear.

Reminder: Cloud accounting works best when good software is paired with clear processes and regular review. Small, consistent habits matter more than complex setups.

Handy UK Resources

The following official and professional resources provide reliable guidance for UK businesses researching cloud accounting, Making Tax Digital, and data protection considerations.

  • Find software compatible with Making Tax Digital for VAT
    Official HMRC guidance listing accounting software products that meet MTD for VAT requirements. View on GOV.UK
  • HM Revenue & Customs – Check if and when you need to use MTD for Income Tax
    Explains eligibility, income thresholds, and timelines for MTD for Income Tax Self Assessment. View on GOV.UK
  • HM Revenue & Customs – MTD for Income Tax expansion (thresholds and timing)
    Policy guidance covering the phased rollout of MTD for Income Tax for sole traders and landlords. View policy update
  • Cloud computing guidance and risk considerations
    Practical guidance on cloud software, risk management, and governance from a leading UK professional body. View ICAEW guidance
  • Cloud computing tips and privacy checks
    Data protection guidance covering contracts, privacy notices, and risk areas when using cloud services. View ICO guidance

Why this matters: Relying on official HMRC guidance and respected professional bodies strengthens compliance, reduces risk, and ensures your accounting setup is based on current UK rules rather than assumptions or outdated advice.

Final Thoughts: Is Cloud Accounting Right for Your Business?

Cloud accounting has become the standard for many UK businesses because it aligns with how modern businesses actually operate. It supports digital record-keeping, improves visibility over cash flow and tax, and makes collaboration with accountants far more efficient.

When set up properly, cloud accounting reduces admin, lowers the risk of errors, and helps businesses stay compliant as UK tax rules continue to evolve. It also gives business owners something that is often overlooked: confidence in their numbers, not just at year end, but throughout the year.

That said, the software itself is only part of the picture. The real benefits come from choosing a system that fits your business, setting it up correctly, and building simple, consistent habits around reconciliation and review.

If you are moving away from spreadsheets, upgrading outdated desktop software, or preparing for Making Tax Digital changes, cloud accounting is no longer just a future option. For most UK businesses, it is the most practical and sustainable way to manage finances going forward.

Next step: Whether you are choosing your first cloud accounting system or reviewing your current setup, focus on clarity, compliance, and usability. The right platform should make your finances easier to understand, not harder.

Looking for cloud accounting that actually feels manageable?

The Balance App is built specifically for UK businesses that want clear numbers, straightforward compliance, and less day-to-day admin. It combines real-time bank feeds, VAT-ready reporting, automation where it matters, and secure accountant access, without the clutter or complexity that puts people off accounting software. Whether you are moving from spreadsheets or upgrading from older systems, The Balance App helps you stay compliant, stay organised, and stay in control of your finances all year round.